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UK Insights

Digital

34% of British consumers are not ready to embrace online customer service

According to Kantar TNS’s latest Connected Life research, brands still have work to do to build trust in digital channels.

chatbots-online-customer-service
Raising our voice: what smart speakers mean for brands and consumers

Digital voice assistants are getting more popular, and they are changing how we search, shop… and reach consumers.

Google Home Amazon Echo
Are British consumers getting more concerned about online privacy?

Kantar TNS’s new Connected Life research shows how consumers feel about connected devices and online content.

privacy
Data Viz: What's new this year?

Kantar Information is Beautiful Awards 2017 Showcase

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How do you research products?

Mobile is the top device for product info amongst 16-34 year olds

Girls and mobile phone Sennep
Making smart meters smarter

Kantar looks into the power of energy usage data

Washing machine on Eco
From The Archive

User base of 20 million to help boost music sales
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How to create video ads that people want to watch
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Research into our fears about robots
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Research into how people in the UK research, plan and share travel experiences online
View more

Latest Stories

The experts at Kantar look at alcohol consumption habits in the UK

The latest Kantar Worldpanel data shows supermarket sales have increased in value by 3.2% year on year in the run up to Christmas.

The perennial priority of any business is growth. But today that challenge is harder than ever and with a smaller margin for error.

Social media advertising is a good way to create long-term brand impact, boosting metrics such as brand awareness and association.

According to Kantar TNS’s latest Connected Life research, brands still have work to do to build trust in digital channels.

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